Automating Group Claims with AI-Powered Multi-Agent Orchestration

Tired of clerical teams spending hours on manual, email-driven claim workflows? See how a leading Asian financial services group transformed its Group Claims process with Neutrinos' AI-Powered Multi-Agent Orchestration. By digitizing intake and automated routing, they achieved a 96% reduction in acknowledgment time, drastically lowered Not-In-Good-Order (NIGO) rates, and freed staff for higher-value tasks. 

With this implementation, the customer achieved: 

• Accelerated Receipt of Claim Acknowledgement: The time to acknowledge receipt of a claim was reduced from 4+ hours to under 10 minutes.
• Faster Adjudication Readiness: 95% of valid claims reached adjudicators for review within the same day.
• 60% Fewer Manual Touches: Clerical staff were redeployed to higher-value tasks due to the automation of repetitive processes.
• Improved Accuracy: Not-In-Good-Order (NIGO) rates were reduced from 14% to 4% through targeted, automated outreach. 

Ready to cut your claims cycle time from hours to minutes? 
Download the full case study now!