Transforming Health Claims with Neutrinos’ AI-Powered Automation

Tired of lengthy, paper-heavy health claims processes? See how a leading Asian financial services group transformed its operations using Neutrinos’ AI-powered Life and Health Claims Automation Suite. Within months of deployment, the insurer cut settlement times from weeks to minutes, boosted straight-through processing (STP), and reduced rework. The result: faster payouts for customers, lower operational costs, and stronger compliance.

With the implementation of Neutrinos' AI-driven platform, the customer achieved:

• Rapid Claims Processing: Clean-claim registration time dropped from 24 hoursto just 24 minutes.
• Higher Straight-Through Processing (STP): STP for routine health claims rose from 28% to 93%, enabling faster resolutions without manual intervention.
• Massive Reduction in Rework: There was a 79% drop in document rework, significantly minimizing re-submissions and errors.
• Lower NIGO Rates: Not-In-Good-Order (NIGO) rates were reduced from 12% to 3.8%, minimizing delays and backlogs.

Ready to cut your claims settlement time from weeks to minutes? 
Download the full case study now!